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Account
  • Yes, you can use your existing user ID and password to login to the Citinow APP/mobile site.
  • Can I place bets using my phone?
  • Does my registered name with Citinow have to be the same as the name on my identification document and account(s) used in depositing/withdrawing?
  • How to change my email address/ phone number?
  • What should I do if I forgot my email address/ phone number?
  • How to verify my account?
  • Why can’t I login to my account?
  • How can I change my account password?
  • Why am I not receiving password reset emails?
  • What should I do if I forget my password?
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Thank you for choosing Citinow Hong Kong as your premier destination for online betting and gaming entertainment. Our dedication to excellence, coupled with our commitment to providing a safe and secure platform, ensures that your experience with us is nothing short of exceptional. For any inquiries, assistance, or feedback, please don't hesitate to reach out to our dedicated customer support team. Stay updated on the latest news, promotions, and updates by subscribing to our newsletter and following us on social media. We appreciate your trust and look forward to serving you on Citinow Hong Kong.