Hi. How can we help you?
- How to provide the “Deposit Request Video” if your deposit fails/ has not been credited?
- What should I do if the deposit fails/deposit has not been credited?
- How can I check my deposit/withdrawal history?
- How long does it take for a deposit to be credited?
- Customer support is unreachable. What should I do?
- How do I find my device IP address?
- How do I find the device information of my mobile phone?
- What information should I provide when contacting customer services regarding the Citinow APP?
- What information should I provide when contacting the customer support team regarding a Website/Mobile Site issue?
- What can I do if the web page is being redirected to another website or being DNS hijacked?
