Hi. How can we help you?
- What does Payline mean?
- What is RNG, and how do they work?
- What slot games does Citinow provide?
- Why can’t my bets count towards turnover calculation, and why can’t my bonus be used on certain games?
- Can I make a withdrawal before the bonus wagering requirement is completed?
- Can I wager or use a bonus on another game type that is not stated in the relevant promotion’s terms & conditions?
- Why don’t I see the bonus in my account?
- What are the promotions or bonuses available on Citinow now, and how do I apply?
- How to enjoy the welcome offer provided by citinow?
- Can I change or cancel my bet?