Hi. How can we help you?
- Customer support is unreachable. What should I do?
- How to contact the customer support team?
- Biometric Login (Fingerprint & Face ID)
- How to download Citinow APP?
- Can I use the Citinow APP/Mobile Site with my existing username and password?
- Can I place bets using my phone?
- Does my registered name with Citinow have to be the same as the name on my identification document and account(s) used in depositing/withdrawing?
- How to change my email address/ phone number?
- What should I do if I forgot my email address/ phone number?
- How to verify my account?
