Hi. How can we help you?
- What is a ‘Bonus Wallet’?
- Why can’t I make a withdrawal?
- How can I cancel my withdrawal request?
- What is a bank statement?
- Why is my withdrawal status showing ‘Success’, but my payment gateway/bank account has yet to receive funds?
- What is the wagering requirement?
- What are the requirements for making a withdrawal?
- How long does it take for a withdrawal to be processed?
- What kind of withdrawal methods are available on Citinow?
- Is there any limitation on the number of deposit/withdrawal transactions per day?
