Hi. How can we help you?
A withdrawal transaction with a successful status means that we have paid the funds. Please allow 15-30 minutes for your payment gateway/bank to process the transaction. If the delay is more than an hour, kindly contact our 24/7 customer support team and provide the following details.
Payment Gateway (FPS)
- Username
- Transaction History / Statement
Bank Account
- Username
- Bank Statement
(Click here to learn more about the bank statement.)
104400cookie-checkWhy is my withdrawal status showing ‘Success’, but my payment gateway/bank account has yet to receive funds?
