Hi. How can we help you?
Registration with Citinow is easy! Just 3 simple steps:
Step 1: Visit the Citinow homepage, select your preferred currency from the top right corner. Next, click on the ‘Sign Up’ button on the homepage.
Step 2: Complete the registration form with your personal details. We require:
- Username
A sequence of characters that uniquely identifies you, between 4 to 15 characters, allow numbers (with no capital letters and blank).
- Password
Case-sensitive, between 6 and 20 characters in length, contain at least one number (0-9) and one alphabet letter (A-Z).
- Full name
Your registered name should match with your identification.
- Phone number
Please ensure that you’re using your current phone number when registering, as you will need to verify this information as your identity proof in the future.
Step 3: Please ensure that you are aged 18 years or above, and have read and agreed to the Terms and Conditions. Click ‘Submit’, and your account is now ready to use.
Note: True and accurate information is required for a valid account registration. Personal details such as Username, Full Name, and Currency cannot be changed once registration is completed. This policy is to ensure your account security.
Still confused about the registration process? Check out the video below!
