Hi. How can we help you?
Biometrics login is now available on the new version of the Citinow APP, please take a look at these three quick guides to login into your account in seconds and with extra protection!
Step 1: Download the latest version of the Citinow APP. Click here to learn how to download the latest version of the Citinow APP.
Step 2: Setting Up the Biometrics Login On Your Device
- Tap the Settings icon on your Android device.
- Scroll down and tap ‘Password & Security’.
- Add your fingerprint / Face ID login. Follow the onscreen instructions.
Please note that the way to set up biometrics login on each device is different. If you do not know how to set it up, please visit the official website of your device to check out the relevant tutorial.
Step 3: Setting Up the Biometrics Login On Citinow APP
- Open your Citinow APP and login into your Citinow’s Account.
- Tap “Set Up Now”.
- Click to turn on the feature.
- Insert your account password.
- Setup completed. You can now get extra protection with the new biometrics login (fingerprint & face ID) feature on Citinow APP!
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