Hi. How can we help you?
- Why can’t I login to my account?
- My account was locked after too many failed login attempts, what should I do?
- How can I change my account password?
- Why am I not receiving password reset emails?
- What should I do if I forget my password?
- What should I do if I forget my username?
- Can I change my username?
- Is an identity card number required upon registration?
- Can I have more than one account with Citinow?
- How do I register an account with Citinow?