Hi. How can we help you?
Account
- Can I use the Citinow APP/Mobile Site with my existing username and password?
- Can I place bets using my phone?
- Does my registered name with Citinow have to be the same as the name on my identification document and account(s) used in depositing/withdrawing?
- How to change my email address/ phone number?
- What should I do if I forgot my email address/ phone number?
- How to verify my account?
- Why can’t I login to my account?
- My account was locked after too many failed login attempts, what should I do?
- How can I change my account password?
- Why am I not receiving password reset emails?
