Hi. How can we help you?
Technical
- Why Can’t I Access Some Games?
- Customer support is unreachable. What should I do?
- How do I find my device IP address?
- How do I find the device information of my mobile phone?
- What information should I provide when contacting customer services regarding the Citinow APP?
- What information should I provide when contacting the customer support team regarding a Website/Mobile Site issue?
- What can I do if the web page is being redirected to another website or being DNS hijacked?
- What should I do in case of an error or dispute?
- What happens if I disconnect from a game?
- What should I do if the website fails to load?
