Hi. How can we help you?
- Do you have any other tips on how to ensure security of my personal data and account information?
- How do I prevent account hacking or fraud?
- Is my personal data safe and secure?
- Customer support is unreachable. What should I do?
- How to contact the customer support team?
- Biometric Login (Fingerprint & Face ID)
- How to download Citinow APP?
- Can I use the Citinow APP/Mobile Site with my existing username and password?
- Can I place bets using my phone?
- Does my registered name with Citinow have to be the same as the name on my identification document and account(s) used in depositing/withdrawing?