Hi. How can we help you?
Promotions
- If my ‘Main Wallet’ and ‘Bonus Wallet’ have the amount at the same time, which wallet will be used first?
- How to use the bonus in ‘Bonus Wallet’?
- How can I transfer the amount from my ‘Bonus Wallet’ to the ‘Main Wallet’?
- How do I check the ‘Running Promotion’ and ‘Completed Promotion’?
- Where can I claim my bonus?
- What is a ‘Bonus Wallet’?
- Why can’t my bets count towards turnover calculation, and why can’t my bonus be used on certain games?
- Can I make a withdrawal before the bonus wagering requirement is completed?
- Can I wager or use a bonus on another game type that is not stated in the relevant promotion’s terms & conditions?
- Why don’t I see the bonus in my account?
